100% Buyer Guarantee
Our 100% Buyer Guarantee is designed to give you full peace-of-mind, safety, and security.
At Barry’s Tickets you will receive full customer care no matter if you are on the phone, website or at one of our physical locations. Barry’s Ticket Service was founded on the belief that our customers deserve more with their ticket purchasing experience. For over 25 years, Barry’s Tickets has been dedicated to helping assist our customers from start to finish. Barry’s Tickets isn’t just a website, we are proud to be considered a full service provider with industry-leading customer service here to provide assistance on the web, over the phone or live in person even after your event has started. We are your ticket concierge and happy to assist you!
There are numerous places to purchase tickets out there. However, these often do not include personal customer service with your order and you may or may not be able to reach an actual person for assistance.
Barry’s Tickets is open from 9:00 AM – 9:00 PM PST, seven days a week (including Holidays). and is here to assist you with your order no matter if you are on the east coast or west coast. We are also open after the start of your event.
• Your transaction will be safe and secure
Barry’s Tickets understands the value of our customers private and personal information. At Barry’s Tickets we use industry leading standards to maintain that your transaction with us by web, phone or by office are 100% safe and secure. At Barry’s Tickets we do not share any personal or credit card information with any parties who list their tickets with Barry’s Tickets. Barrystickets.com is HTTPS which means that the site's certificate is valid and that our identity has been verified by a trusted third party. This certificate ensures that your information is safe and secure and has been issued by Thawte DV SSL CA-G2.
• Your tickets will be delivered before the event
Barry’s Tickets understands that many of our customers may purchase tickets right when an event goes on sale or even up until the last minute before the event starts. If your event is in Los Angeles, you can visit our office next to the Staples Center and pick up or purchase tickets to your event up until 9:00pm PST. Even if your event is out of town, we will get your tickets to you on time. Barry’s Tickets is a proud partner of the National Ticket Brokers Association which allows us to guarantee that we will deliver your event tickets to you on time for your event via pick up, e-download, FlashSeats or federal express.
• Your tickets will be valid and authentic
Since day one, Barry’s Tickets has guaranteed that all concert, sports or theater tickets purchased from us are 100% valid and authentic. In addition to being recognized by major sporting teams such as the Los Angeles Clippers, LA Kings and major organizations including the National Ticket Brokers Association, Barry’s Tickets maintains industry leading high standards. Barry's Tickets maintains one of, if not the strongest relationships with licensed, certified and professional resellers of tickets in the entire industry. Unlike other websites which may allow any ticket listing, Barry’s Tickets requires that any individual or company that would like to post their tickets on our site for resale must go through a rigorous approval and verification process, which may include delivering the tickets to Barry’s Tickets prior to being listed.
• Your event ticket order will be accurate
Once you receive your tickets, we recommend checking them immediately to make sure that they are the actual location that you requested when you purchased tickets through us. Barry’s Tickets also offers you the opportunity to receive comparable or even better seats than the ones you ordered as we work tirelessly to ensure that you have the most enjoyable time possible at your event.
• You will be fully refunded for a canceled event
If a concert, theater or sporting event is canceled with no rescheduled date, Barry’s Tickets offers a full refund of the purchase price, including delivery charges. For rescheduled events, Barry’s Tickets is happy to assist you with any ticket reissuing concerns you may have, including finding comparable seats for location changes or a refund if you are unable to attend the rescheduled event date. You must contact us within 5 days of receiving an email or phone call notification of your event being rescheduled to receive a complete refund.