By Chris Cabrera | October 27, 2025
The LA Memorial Coliseum stands ready to make history once again—becoming the only venue in the world to host Olympic ceremonies three times across nearly a century. On July 14, 2028, this legendary stadium will share Opening Ceremony duties with SoFi Stadium, hosting the iconic Olympic Torch lighting, Parade of Nations, and Olympic Oath. Then on July 30, 2028, the Coliseum takes center stage exclusively for the Closing Ceremony, celebrating the conclusion of the Games where Olympic legends were born in 1932 and 1984.
Whether you’re eyeing premium club level seats with climate-controlled comfort or budget-friendly seats in the LA Memorial Coliseum lower bowl, understanding the registration process, seating chart, and planning strategies now puts you ahead when 2028 Olympics ceremony tickets go on sale in 2027. Beyond the ceremonies, this historic venue will also host Athletics (track and field) events for both the Olympics and Paralympics—giving you multiple opportunities to witness Olympic history where it all began for Los Angeles.
Upcoming Events at LA Memorial Coliseum
Table of Contents
- How to Register for 2028 Olympics Ceremony Tickets
- Opening vs. Closing Ceremonies at LA Memorial Coliseum
- Understanding LA Memorial Coliseum Seating
- Seating Level Breakdown
- Planning Your Visit to the Coliseum
- Historic Significance: Three-Time Olympic Host
- Frequently Asked Questions
- Why Choose Barry’s Ticket Service
How to Register for 2028 Olympics Ceremony Tickets
Securing your spot at the 2028 Olympics Opening or Closing Ceremony starts with registration through the official LA28 platform—not with purchasing tickets, which won’t be available until approximately mid-2027.
What’s the Official LA28 Ticket Registration Process?
The LA28 ticketing platform is your gateway to Opening and Closing Ceremony ticket access. Registration is free and takes just minutes:
- Create Your LA28 Account: Visit the official ticketing page and register with a valid email address you check regularly
- Complete Your Profile: Provide accurate contact information and payment method details to streamline future purchases
- Enable Notifications: Opt into email alerts about ticket sales, lottery systems, and availability
- Verify Your Account: Activate through the email verification link immediately
- Stay Informed: Monitor LA28 communications throughout 2026-2027 for sale date announcements
When Will 2028 Olympics Ceremony Tickets Go On Sale?
Current Status: Registration is open, but tickets aren’t available for purchase yet. Based on Olympic ticketing patterns, expect sales to launch approximately 12-18 months before July 14, 2028—likely between early and mid-2027. Registered accounts receive advance notice, giving you crucial time to prepare before the public announcement.
Face Value vs. Secondary Market Options
Understanding your purchasing pathways helps you make informed decisions:
Face Value Tickets (LA28 Official): Pricing hasn’t been announced yet, but will likely include tiered options from premium club seats to accessible upper-level sections. Sales may involve lottery systems or phased releases to distribute tickets fairly.
Secondary Market Tickets: Once primary sales conclude, trusted secondary marketplaces like Barry’s Ticket Service offer access to sold-out events without service fees. This provides flexibility if you miss the initial sale windows or need premium seating unavailable during your purchase opportunity.
Opening vs. Closing Ceremonies at LA Memorial Coliseum
Opening Ceremony: A Historic Dual-Venue Experience
The 2028 Olympics Opening Ceremony on July 14, 2028, breaks new ground with its unprecedented dual-venue format. Both the LA Memorial Coliseum and SoFi Stadium will host integral ceremony elements, creating a unique celebration connecting Los Angeles’ Olympic past with its innovative future.
Key Coliseum Moments:
- Olympic Torch Lighting: The flame will be lit at the historic Coliseum for the third time in Olympic history
- Parade of Nations: Athletes from over 200 countries will march through the same venue that welcomed Olympians in 1932 and 1984
- Olympic Oath: The traditional ceremony pledge will take place on this hallowed ground
According to George L. Pla, president of the Coliseum Commission: “The torch and the parade of nations and the Olympic oath all should take place at the Coliseum.” While specific details about how the ceremony will be choreographed between venues haven’t been announced, both locations will play essential roles in this historic celebration. For details about the SoFi Stadium portion, read our complete SoFi Stadium Opening Ceremony guide.
Closing Ceremony: Exclusively at the Coliseum
The Olympic Closing Ceremony on July 30, 2028, takes place exclusively at LA Memorial Coliseum, celebrating the conclusion of the Games in one of Olympic history’s most iconic venues. Plan for an extended celebration lasting approximately three to four hours, featuring athlete celebrations, medal presentations, cultural performances, the official handover to the 2032 Olympic host city, and the extinguishing of the Olympic Flame.
All ticketed seats sit in the stadium bowl with clear sightlines—the entire field is reserved for stages, performances, and protocol ceremonies. You’ll experience the traditional open-air Olympic atmosphere under the July evening sky, just as spectators did in 1932 and 1984.
Beyond Ceremonies: Athletics at the Coliseum
The Coliseum will host Athletics (track and field) events for both the Olympics and Paralympics throughout the Games, giving you multiple opportunities to experience this historic venue during Summer Games 2028.
Understanding LA Memorial Coliseum Seating for Olympic Ceremonies
LA Memorial Coliseum Overview for Olympic Events
The LA Memorial Coliseum offers distinctive features perfect for hosting the world’s most-watched sporting ceremonies:
- Capacity: Approximately 77,500 spectators
- No Floor Seating: The ceremony reserves the entire field for stages, performances, and the Parade of Nations—every ticketed seat sits in the stadium bowl with clear sightlines
- Seating Organization: Four distinct levels from premium 400-level club seats through 300-level upper deck, plus luxury suites
- 360-Degree Experience: The ceremony is designed for viewing from all angles, meaning there are no “bad seats”—just different perspectives
- Open-Air Historic Stadium: The classic Olympic atmosphere with Los Angeles’ perfect July weather
- Recent Renovations: The 2019 renovation added premium club seating and modern amenities while preserving the venue’s historic character
Additional improvements are planned before 2028, blending history with world-class facilities. Explore the detailed LA Memorial Coliseum seating chart to familiarize yourself with section locations before tickets go on sale.
LA Memorial Coliseum Seating Level Breakdown
Your ideal seat depends on three factors: budget, desired experience, and whether you prioritize proximity to pageantry or comprehensive production views.
Seating Comparison at a Glance
| Seating Level | Location | Price Tier | Best For |
|---|---|---|---|
| Club Level (400s) | Mid-level elevation, premium | Highest | Luxury seekers, climate-controlled comfort |
| 100-Level Sideline | Lower bowl, field-level | Upper-Mid | Proximity to ceremony action |
| 100-Level Corner | Lower bowl corners | Mid-Upper | Great views, better value than sideline |
| 100-Level End Zone | Behind stages/performances | Mid-Tier | Unique perspectives, budget-friendly lower bowl |
| 200-Level | Mid-elevation | Mid-Tier | Balanced perspective and value |
| 300-Level | Upper deck | Lower-Most Affordable | Panoramic views, maximum value |
| Premium Suites | Various levels | Ultra-Premium | Corporate groups, luxury hosting |
Club Level (400 Sections: C401-C412) – Premium Olympic Experience
Location & Experience: Club seats were added during the 2019 renovation and represent the most comfortable seating option available. These sections have a unique elevation—similar in height to the 300-level but positioned at a distance comparable to the 200-level. You get the comprehensive views from elevation with the proximity of mid-level seating, all from wider, padded seats perfect for the 3-4 hour ceremony duration.
Premium Amenities:
- 1923 Club Access: Climate-controlled lounge with premium food and beverage service
- Lou Galen Club Seats: Exclusive club area with enhanced concessions
- All-inclusive food and beverage options (specifics for Olympic events will be announced)
- VIP entrances and dedicated concourses away from general admission crowds
- Premium restrooms with shorter lines
- Concierge service for guest assistance
Sections: C401-C406 (West sideline premium midfield) and C407-C412 (East sideline premium midfield)
Best For: Once-in-a-lifetime celebration planners, luxury experience seekers, fans wanting climate-controlled comfort during ceremonies, and corporate entertainment
Expected Price Range: Highest tier (specific pricing will be announced in 2027)
100-Level Seating – Lower Bowl Immersion
100-Level Sideline Sections (104-109 & 119-124)
Location & Experience: Field-level seating on the east and west sidelines positions you at the heart of the action. You’re close enough to see performers’ costume details, witness emotion on athletes’ faces during the Parade of Nations, and feel the electric energy of the ceremony. These are traditional stadium seats (not club seats), offering excellent proximity without premium pricing.
Best For: Families creating memorable Olympic experiences, fans seeking excellent views without club pricing, and photographers wanting closer shots
Expected Price Range: Upper-mid tier pricing
100-Level Corner Sections (101-103, 110, 111, 117, 118, 125-127)
Location & Experience: Corner locations between sideline and end zones offer angled views capturing both ceremony width and depth. You’ll have excellent sightlines for the Parade of Nations procession as it winds around the stadium, with comparable proximity to sideline seats at better value.
Best For: Value-conscious fans wanting the lower bowl experience and groups prioritizing good sightlines with better pricing
Expected Price Range: Mid-upper tier pricing
100-Level End Zone Sections (112-116)
Location & Experience: Positioned behind main stage areas and performance zones, these seats offer unique perspectives of ceremony production. You’ll see performers from different angles than television coverage, experiencing production elements that create the magic. This is the most affordable lower bowl option.
Best For: Budget-conscious fans wanting lower bowl access and attendees who appreciate unique viewing perspectives
Expected Price Range: Mid-tier pricing
200-Level Seating – The Elevated Sweet Spot
200-Level Sideline Sections (219-225)
Location & Experience: The first elevation above field level on sidelines provides ideal sight lines that minimize neck strain. From this vantage point, you see ceremony choreography and formations clearly—the sweet spot between proximity and comprehensive views. You’re elevated enough to appreciate how elements fit together while maintaining excellent connection to the action.
Best For: Fans seeking quality views with good value, families managing multiple ticket costs, and attendees wanting comfortable viewing angles
Expected Price Range: Mid-tier pricing
200-Level Corner Sections (200-203, 210, 211, 217, 218, 226-228)
Location & Experience: Corner locations at first elevation offer angled perspectives of the entire ceremony, excellent for capturing the ceremony’s complete scope and following the Parade of Nations progression.
Best For: Groups prioritizing balanced views and value
Expected Price Range: Mid-tier pricing
200-Level End Zone Sections (212-216)
Location & Experience: Behind stage and performance areas at elevation, these sections provide alternative perspectives of ceremony production with budget-friendly elevated seating.
Best For: Value-conscious attendees and large families
Expected Price Range: Lower-mid tier pricing
300-Level Seating – Panoramic Olympic Views
300-Level Sideline Sections (319-324)
Location & Experience: Upper deck sideline locations provide panoramic views of the entire stadium and ceremony. From these elevations, you witness the Opening or Closing Ceremony as its designers intended—a complete production where lighting sweeps the venue and you appreciate the massive scale of Olympic spectacle. This is the most affordable sideline option in the stadium.
Pro Tip: Consider bringing binoculars for detailed views during the Parade of Nations and performances. They’re essential for viewing athlete expressions and costume details from the upper bowl.
Best For: Budget-conscious Olympic fans, large families managing costs, and attendees prioritizing attendance over proximity
Expected Price Range: Lower to most affordable tiers
300-Level Corner Sections (300-302, 310-312, 316-318, 325-328)
Location & Experience: Upper deck corners offer wide-angle views of the ceremony—the best value in the stadium. You’ll see every ceremony element simultaneously and appreciate the full Olympic production scale.
Best For: Fans maximizing ticket budget and groups prioritizing being present for history
Expected Price Range: Most affordable tier
300-Level End Zone Sections (313-315)
Location & Experience: Upper deck behind stages provides unique aerial perspectives with the lowest-priced tickets in the venue.
Best For: Budget-conscious attendees, families with multiple tickets, and fans who appreciate comprehensive views
Expected Price Range: Lowest tier (most budget-friendly option)
Premium Suites – Ultimate VIP Olympic Experience
Premium suites at the LA Memorial Coliseum represent the pinnacle of Olympic luxury—private spaces with prime ceremony views, climate-controlled comfort, and exclusive amenities that transform attending into an unforgettable occasion.
Suite Options:
- Field Suites: Closest to field level, 12-20 capacity, direct access to premium clubs
- Founders Suites: Mid-level locations, 12-24 capacity, prime viewing angles with indoor/outdoor seating
- Traditional Suites: Various levels, 12-30 capacity, private spaces with premium catering
Amenities: Private suite space, dedicated suite attendant, premium catering and beverage service, private restrooms, VIP parking and entrance, HDTVs with live broadcast feed, and climate-controlled comfort
Best For: Corporate entertainment, milestone celebrations, luxury hosting, and groups seeking the ultimate Olympic experience with privacy and personalized service
Expected Price Range: Highest tier premium pricing (group rates will be announced in 2027)
For more about attending major events at this world-class venue, visit the LA Memorial Coliseum tickets page. Experience the Coliseum year-round with USC Trojans Football tickets.
Planning Your Visit to LA Memorial Coliseum
What Should You Expect at the Ceremonies?
Opening Ceremony (July 14, 2028): The unprecedented dual-venue format means the Coliseum will host the Olympic Torch lighting, Parade of Nations, and Olympic Oath, while coordinating with SoFi Stadium for other ceremony elements. Specific timing and sequencing will be announced as the date approaches. The total ceremony duration across both venues is approximately 3-4 hours under the open-air July evening sky.
Closing Ceremony (July 30, 2028): The complete ceremony takes place exclusively at LA Memorial Coliseum, celebrating the Games’ conclusion with athlete celebrations, medal presentations, cultural performances, the handover to the 2032 Olympic host city, and the extinguishing of the Olympic Flame. Expect approximately 3-4 hours of spectacular entertainment.
Arrival Tips: Arrive 2-3 hours early for Olympic-level security screening. Gates open hours before ceremonies, allowing time to explore the venue, purchase merchandise, enjoy food and beverages, and settle into your seats. The stadium is open-air, so plan for July weather in Los Angeles—typically warm with low humidity and comfortable evening temperatures.
How Do I Get to LA Memorial Coliseum for the Olympics?
Los Angeles is implementing innovative “no-car Olympic Games” with dramatically enhanced public transit. The LA Metro 2028 Games initiatives include expanded service connecting the Coliseum via the Metro E Line (Expo) with direct service to Expo Park/USC Station—walking distance to the venue.
Transportation Options:
- Metro (Strongly Recommended): Most efficient option with direct station access, increased frequency, extended hours, and additional capacity during Olympic Games
- Rideshare: Designated pickup/drop-off zones will be established (expect surge pricing and potential delays)
- Limited Parking: Premium pricing, advance reservations required, and extremely high demand expected
- Shuttle Services: Olympic-specific shuttles from downtown LA and other hubs (details will be announced)
Learn more about LA’s innovative approach to sustainable Olympic transportation: Los Angeles’s No-Car Olympic Games.
Location Advantages:
- Downtown Los Angeles: 15 minutes via Metro
- LAX Airport: 30 minutes (convenient for out-of-town attendees)
- Santa Monica/Westside: 45 minutes via Metro
Accommodation Planning: Book hotels early—ideally in late 2026 or early 2027. Consider Downtown LA for excellent Metro access, USC/Exposition Park area for walking distance, Koreatown for Metro E Line access, Santa Monica/Venice for Metro access with beach proximity, or Pasadena with Metro Gold Line connections.
Entry Requirements & Prohibited Items
Olympic-level security means comprehensive protocols. Review the venue’s official policies for current requirements, which may be modified for Olympic events.
What to Expect:
- Valid ticket and government-issued photo ID required
- Comprehensive security screening with metal detectors and bag checks
- Clear bag policy or small bag restrictions (typically clear bags or small clutches)
- ADA accommodations for accessible seating needs
Prohibited Items: Weapons, large bags/backpacks, outside food/beverages, alcohol, professional camera equipment (telephoto lenses), drones, large umbrellas, noisemakers/air horns, unauthorized banners or signs, and laser pointers
What You CAN Bring: Smartphones and standard cameras, small bags meeting size limits, portable phone chargers, necessary medications, lightweight jackets/layers, binoculars (recommended for upper levels), empty refillable water bottles, and sunscreen/hats for daytime track events
Accessibility: LA Memorial Coliseum provides comprehensive ADA compliance with accessible seating across all price tiers, elevators, restrooms, and assistance available throughout the venue.
Historic Significance: Three-Time Olympic Host
The Only Stadium to Host Three Olympic Ceremonies
The LA Memorial Coliseum holds a distinction no other venue in the world can claim: hosting the Olympic Games three times across nearly a century.
1932 Summer Olympics: The Coliseum opened in 1923 and hosted its first Olympics just nine years later. This inaugural Los Angeles Olympics introduced innovations including the Olympic Village concept, welcomed 105,000 spectators, and featured the introduction of the victory podium that became an Olympic tradition.
1984 Summer Olympics: The Games returned after 52 years to widespread acclaim. Widely considered one of the most successful Olympics in history, the 1984 Games were the first privately funded Olympics requiring no public funding. With 92,000+ spectators filling the Coliseum, the world watched Rafer Johnson light the Olympic Torch in an iconic moment. The Opening Ceremony featured 84 grand pianos and synchronized precision that set new standards, creating a financial success model for future Games.
2028 Summer Olympics: Coming 44 years after 1984 and 96 years after 1932, the Coliseum becomes the only venue to host ceremonies across three different eras. Modernized with the 2019 renovation that preserved its historic character while adding premium amenities, the venue will welcome approximately 77,500 spectators. The unprecedented collaboration sees the Coliseum sharing the Opening Ceremony with SoFi Stadium—a perfect marriage of historic legacy and modern innovation—before exclusively hosting the Closing Ceremony.
Why the Coliseum Matters
Beyond Olympic history, the Coliseum stands as a National Historic Landmark and one of America’s most significant sporting venues. It’s been home to USC Trojans football, NFL Rams and Raiders, two Super Bowls, World Series games, and even political conventions.
Olympic Legacy: The Olympic Torch will be lit here for the third time in history. The Parade of Nations will march through the same venue as athletes in 1932 and 1984. You’ll walk where Olympic legends trained and competed—Jesse Owens, Rafer Johnson, Carl Lewis, and Florence Griffith Joyner all left their mark on this hallowed ground.
Renovations for 2028: The $315 million 2019 renovation added premium club seating while maintaining historic integrity. Additional improvements are planned before 2028, blending history with modern amenities for a world-class Olympic experience.
Attending ceremonies at LA Memorial Coliseum means more than watching the 2028 Olympics—it means being part of an exclusive legacy spanning 96 years. You’ll sit where Olympic history has been made three times, where the Torch has been lit in 1932, 1984, and will shine again in 2028.
Frequently Asked Questions
When will the 2028 Olympics ceremony tickets go on sale?
While LA28 hasn’t announced the exact date, expect tickets approximately 12-18 months before the Opening Ceremony on July 14, 2028—likely between early and mid-2027. Register now at LA28.org to receive advance notification when sales begin.
How much will ceremony tickets cost?
Face value pricing hasn’t been announced yet. Expect tiered pricing based on seating levels: Club Level (400s) at the highest tier (likely several thousand dollars), 100-Level Sideline at upper-mid tier, 100-Level Corner and 200-Level at mid-tier, and 100-Level End Zone and 300-Level at lower to most affordable tiers. Secondary market tickets become available after primary sales through trusted marketplaces like Barry’s Ticket Service.
Can I buy tickets now?
No—tickets aren’t available for purchase yet. The current phase focuses on registration through LA28’s ticketing platform. Create your account now, enable notifications, and prepare financially for the 2027 launch.
What’s the difference between Opening and Closing Ceremonies at the Coliseum?
Opening Ceremony (July 14, 2028): Shared between LA Memorial Coliseum and SoFi Stadium in an unprecedented dual-venue format. The Coliseum hosts Olympic Torch lighting, Parade of Nations, and Olympic Oath. See our SoFi Stadium guide for complete details.
Closing Ceremony (July 30, 2028): Exclusively at LA Memorial Coliseum. Complete ceremony celebrating the Games’ conclusion, athlete celebrations, handover to the 2032 host city, and Olympic Flame extinguishing.
Are there accessible seating options?
Yes. LA Memorial Coliseum maintains comprehensive ADA compliance with accessible seating across all price tiers, elevators, restrooms, and venue-wide assistance. Note accessibility needs in your LA28 profile and familiarize yourself with the venue’s accommodation processes.
How do I get to LA Memorial Coliseum for the Olympics?
Best Option: Metro E Line (Expo) to Expo Park/USC Station—walking distance to the Coliseum. LA28 is implementing “no-car Olympic Games” with enhanced public transit, including increased Metro frequency and extended hours. Parking will be extremely limited and expensive. Learn more at LA Metro 2028 Games.
What can I bring into the Coliseum?
Allowed: Smartphones, standard cameras, small bags (clear bag policy), portable chargers, medications, light jackets, binoculars, and empty water bottles.
Prohibited: Weapons, large bags, outside food/beverages, alcohol, professional cameras, drones, umbrellas, noisemakers, and unauthorized banners.
Review official policies closer to the event for Olympic-specific requirements.
Which seating level offers the best value?
Best Overall Value: 200-Level sideline sections (219-225) offer excellent elevation, comfortable viewing angles, and mid-tier pricing.
Best Budget Value: 300-Level sections provide panoramic views at the most affordable prices—perfect for families or large groups.
Best Premium Experience: Club Level (C401-C412) offers climate-controlled comfort, inclusive food/beverage, and VIP amenities.
Can I attend other events at the Coliseum during the Olympics?
Yes! The Coliseum will host Athletics (track and field) for both the Olympics and Paralympics throughout the Games—multiple opportunities to experience this historic venue beyond the ceremonies.
How early should I arrive?
Arrive 2-3 hours before ceremony start time for Olympic-level security screening, venue exploration, merchandise shopping, and finding your seats. Gates typically open several hours before ceremonies begin.
Why Choose Barry’s Ticket Service for 2028 Olympics Ceremony Tickets
When Opening and Closing Ceremony tickets become available for resale, our team at Barry’s Ticket Service offers distinct advantages for securing your Olympic experience at this historic venue.
No Service Fees – Established Since 1985
For over 40 years, we’ve served ticket buyers with a simple promise: no hidden fees or service charges. What you see is what you pay—a significant advantage when purchasing premium Olympic ceremony tickets. As a trusted secondary marketplace established in 1985, we provide transparent pricing and reliable access to sold-out events.
When Tickets Become Available
Once primary sales through LA28 conclude and tickets become available on the secondary market (expected late 2027/early 2028), we’ll offer Opening and Closing Ceremony tickets with:
- ✓ Access to sold-out events when primary sales close
- ✓ No service fees on all ticket purchases
- ✓ Dedicated customer service and support
- ✓ Secure ticket purchasing with buyer protection
- ✓ Flexibility if you missed initial sale windows
- ✓ Multiple seating options across all price tiers
Stay Updated
Monitor our inventory as we approach 2027 and 2028. We’ll offer tickets to:
- Opening Ceremony at LA Memorial Coliseum (July 14, 2028)
- Closing Ceremony at LA Memorial Coliseum (July 30, 2028)
- Athletics (track and field) events at the Coliseum
- All LA28 Olympic and Paralympic events
Sign up for notifications to receive alerts when 2028 Olympics ceremony tickets become available on the secondary market.
Experience More at LA Memorial Coliseum
Don’t wait until 2028 to experience this legendary venue. Explore LA Memorial Coliseum tickets for year-round events, or catch USC Trojans Football in this iconic stadium.
Conclusion
The 2028 Olympics Opening and Closing Ceremonies at LA Memorial Coliseum represent a once-in-a-century opportunity to witness Olympic history at the only venue in the world to host the Games three times. From the lighting of the Olympic Torch and the Parade of Nations on July 14, 2028, to the final moments of the Closing Ceremony on July 30, 2028, you’ll be part of a legacy that spans from 1932 through 2028.
Your journey starts now:
- Register at LA28.org for early notification when tickets go on sale in 2027
- Research your ideal seating level using the seating chart and this guide
- Plan your transportation via Metro E Line for easiest access
- Prepare your strategy for when ticket sales launch
Whether you choose premium Club Level seats with climate-controlled comfort, mid-level 200 sections for balanced views and value, or budget-friendly 300-level panoramic perspectives, you’ll witness history at one of the world’s most iconic Olympic venues.
And when tickets become available, Barry’s Ticket Service stands ready to assist with no-fee LA Summer games tickets to these unforgettable ceremonies.
Start your registration process today—the countdown to the 2028 Summer Olympics at LA Memorial Coliseum is on.
For the Opening Ceremony at SoFi Stadium, read our complete guide: Ultimate Guide to Buying Summer Games Opening Ceremony 2028 Tickets at SoFi Stadium.
All images, renderings, and visualizations are for illustrative purposes only and are not intended to depict the actual use, appearance, or features of the facility.