YES, Barry’s Ticket Service is completely legitimate. We have held our BBB A+ rating since 2014. We are proud members of the National Association of Ticket Brokers. We have been serving entertainment fans for over 40 years since we started in 1984. Based in Calabasas, California, we have physical offices and a global reach. We combine four decades of industry knowledge with modern convenience—something you won’t find with newer app-based competitors.
Key Facts at a Glance
- Founded: 1984 by Barry Rudin (over 40 years of experience)
- BBB Rating: A+ Accredited Business since 2014
- Industry Credentials: Member of NATB (National Association of Ticket Brokers)
- Location: Calabasas, California (office at 23622 Calabasas Rd)
- Market Coverage: United States, Canada, Mexico, England, and major international events
- Licensing: Licensed California ticket broker (C1782540)
- Main Strengths: Four decades of experience, global connections, personalized service, reliable delivery
- Main Considerations: Clear pricing, traditional full-service model
- Marketplace: Authorized Marketplace of MLB
When people ask about Barry’s Ticket Service reviews and if we’re legit, I understand the doubts. In today’s world filled with apps and algorithms, it makes sense to question a company that has been around since 1984. The truth is, we are not just relevant—we’re more valuable than ever. Here’s why.
Is Barry’s Ticket Service Legit? Official Credentials Reviewed
After 40 years in this business, I’ve learned that trust isn’t just claimed—it’s earned. Let me show you why Barry’s Ticket Service is a trusted and legitimate ticket broker.
BBB A+ Rating: What It Means for You
Our Better Business Bureau A+ rating isn’t just a badge. It reflects decades of honest business practices. The BBB doesn’t hand out A+ ratings lightly. To earn and maintain it, we must:
- Resolve complaints quickly: We typically address customer concerns within 24 hours.
- Be transparent: Clear pricing, policies, and delivery terms.
- Deliver consistently: We follow through on every commitment to our customers.
- Market honestly: We provide accurate information about our services.
- Follow regulations: We comply with all ticket brokerage laws and consumer protection rules.
Many of our competitors don’t have BBB accreditation or have lower ratings due to unresolved disputes. When you’re spending a lot of money on event tickets, this matters.
NATB Membership: Professional Standards
We’re proud members of the National Association of Ticket Brokers (NATB). Being a member means we follow professional standards that many newer platforms don’t. To qualify, we must:
- Prove legitimacy: Show we are an established and financially stable business.
- Commit to ethical practices: Follow industry standards for ticket resale.
- Stay informed: Keep up with regulations and best practices.
- Protect consumers: Offer guarantees that go beyond basic legal requirements.
- Be accountable: Operate under professional oversight within the industry.
Being a NATB member is more than a title. It’s a way to protect you, the customer. Venue managers and event promoters trust NATB members because we’ve proven ourselves to be reliable and credible.
Business Licensing and Legal Compliance
Barry’s Ticket Service holds a California business license (C1782540) and is registered with the Secretary of State. This means we follow all state regulations for ticket resale, including laws that protect your purchases.
Our office at 23622 Calabasas Road Suite 207 isn’t just a mailing address. It’s a real location where our team works every day to serve customers. You can visit us, call during business hours, or stop by if you’re in the Los Angeles area. That’s something most app-based competitors can’t offer.
Barry’s Ticket Service Company History: 40+ Years of Experience
I started Barry’s Ticket Service in 1984 with one simple idea: treat every customer’s event like it’s the most important one of their life. For many, it truly is.
The Barry Rudin Legacy: From Local Startup to Global Operation
When I began this company, buying tickets meant standing in line at box offices or calling busy phone numbers over and over, hoping to get through. There was no internet for consumers, mobile phones were huge, and “instant download” tickets were just a dream.
What hasn’t changed is this: live events create memories that last a lifetime. Whether you’re taking your family to their first Lakers game at Crypto.com Arena, surprising someone with premium Super Bowl seats, or attending the Wimbledon finals, the experience starts the moment you buy your tickets.
Over the last 40 years, we’ve embraced every big shift in technology while staying true to personal service. We led the way in:
- Computerized inventory management: Real-time ticket availability in the 1990s
- Online ticket sales: Secure internet transactions in the early 2000s
- Mobile-friendly platforms: Easy-to-use smartphone interfaces in the 2010s
- Security upgrades: Advanced protection for online ticket purchases
- Global venue integration: Real-time connections with event systems worldwide
The key difference? We’ve never let technology replace the human touch. That’s what turns a good ticket purchase into an amazing one.
Physical Presence in an Increasingly Digital World
Our Calabasas headquarters is something rare in today’s ticket industry: real accountability. With app-based platforms, you’re dealing with algorithms and automated systems. But when things go wrong—and they can in live events—you need real people who understand the business and your situation.
Having a physical office also gives us unique advantages. We work directly with venue managers, are familiar with the seating details at numerous venues, and offer advice that no algorithm can provide. For example, if you ask about the best seats in Section 111 at SoFi Stadium for a Rams game, we don’t just tell you what’s available; we also provide you with expert advice. We share insights about the view, where to park, and even the best food options—thanks to decades of experience.
Barry’s Ticket Service Customer Reviews: What Real Users Say
Real reviews tell the full story, and I value transparency. Here’s what our customers say—both the praise and the constructive feedback that helps us improve.
What Customers Love About Our Service
The reviews that make me proud highlight our expert personalized service. Here’s what customers often mention:
- Comprehensive venue expertise: “Barry’s team knew exactly which seats would give our corporate clients the best Super Bowl experience.”
- Dependable delivery: “FedEx tracking let us follow our Final Four tickets, and they arrived right on time.”
- Professional problem-solving: “When our Wimbledon event was delayed by weather, they took care of everything and got us even better seats for the new date.”
- Long-term relationships: “We’ve been clients for over 20 years. They remember our preferences and always find us great deals.”
- Industry connections: “They got us tickets for a ‘sold out’ Formula 1 race that I couldn’t find anywhere else.”
- International expertise: “Their knowledge of Wembley Stadium seating made our trip to England unforgettable.”
Verified Customer Reviews from ShopperApproved:
See more reviews on ShopperApproved.
Common Concerns and Our Response
No service is perfect, and honest feedback helps us grow. Here are some common concerns from customers:
- Pricing questions: Some customers wonder about our markup compared to “no fee” competitors.
- Delivery options: We don’t offer home printing for all events, but we are working on expanding mobile delivery.
- Response times during peak season: During major events, phone response times may take longer than usual.
- Payment terms: Our payment structure is more traditional than some newer app-based models.
Here’s how we handle these concerns: Our pricing shows all service costs upfront—no surprise fees at checkout. We prioritize secure and authentic delivery methods over convenience. While our customer service may be slower during busy periods, you will always speak with experienced personnel who can effectively resolve your issues.
Review Platform Overview: The Full Picture
Across different review platforms, our reputation remains strong:
- BBB Profile: A+ rating with documented resolutions showing our commitment to customer satisfaction.
- Google Reviews: Positive feedback highlighting our expertise and reliable service.
- Yelp Reviews: 17 reviews that reflect our loyal customer base and personalized service.
- Industry References: Recommendations from venue partners and entertainment professionals.
- Trustpilot Presence: Limited but positive reviews from happy customers.
Barry’s Ticket Service vs TickPick: Which Is Better?
TickPick has gotten a lot of attention with its “no fees” promise, but let’s see what that means for your ticket-buying experience.
Service Model: Technology Platform vs. Full-Service Brokerage
TickPick works as a technology platform that connects buyers and sellers using automated systems. In contrast, Barry’s Ticket Service is a full-service ticket brokerage with over 40 years of industry experience. Here’s how that affects you:
- Ticket sourcing: We have direct relationships with season ticket holders, corporate clients, and venue partners around the world.
- Quality assurance: Every ticket is personally verified by our experienced team before we list it.
- Customer service: You talk to ticket specialists, not just general customer service reps.
- Problem resolution: We have the authority and connections to solve issues quickly.
- Venue expertise: Our recommendations come from years of firsthand experience, not just user reviews.
- Access to international events: We have global connections for major events like Wimbledon, Formula 1, and international concerts.
Pricing Transparency: Understanding “No Fee” Claims
TickPick’s “no fee” claim means they include service costs in ticket prices instead of showing them separately. Our clear markup model lets you see exactly what you’re paying for and why. Plus, our pricing includes
- Professional ticket authentication and full authenticity guarantees.
- Expert customer service from seasoned professionals in the industry.
- Venue knowledge and seating recommendations based on decades of experience.
- Secure delivery options with complete tracking and insurance.
- Global relationships that often secure tickets you can’t find elsewhere.
- International event expertise for major sporting events and concerts worldwide.
Barry’s Ticket Service vs StubHub vs Vivid Seats
Let’s take a clear look at how Barry’s Ticket Service compares to the big players in the market.
Market Position: Specialized Expertise vs. Corporate Volume
StubHub and Vivid Seats have large inventories and big marketing budgets. We stand out with our specialized expertise and personalized service. Here’s what this means for you:
- Inventory access: While they have larger inventories, we often find premium and hard-to-get tickets through our industry connections.
- Customer service: Their teams handle various issues across many areas. Our team specializes in live entertainment.
- Geographic expertise: They serve every market. We excel in specific areas while keeping global connections.
- Personalization: They use algorithms for ticket suggestions. We rely on decades of experience with similar customer needs.
- Problem-solving: They follow standard procedures. We are flexible and can create custom solutions.
- International events: They focus mainly on U.S. markets. We specialize in major international events.
Barry’s Ticket Service Delivery & Customer Support Review
Our delivery and support show our commitment to reliability and personalized service.
Comprehensive Ticket Delivery Options
We have several delivery methods to make sure your tickets arrive safely and on time:
- FedEx overnight delivery: Complete tracking, insurance, and signature confirmation for high-value orders.
- Will call pickup: Secure pickup at venue box offices for last-minute purchases.
- Mobile delivery: Digital tickets delivered securely to your mobile device (availability is growing).
- Local pickup: Collect your tickets directly at our Calabasas office for immediate needs.
- International shipping: Secure delivery to Canada, Mexico, England, and other international locations.
- Secure email delivery: PDF tickets with added security features for select events.
Our FedEx partnership ensures your tickets are handled professionally. Unlike email delivery, which may end up in spam, or mobile apps that can fail, physical delivery guarantees that you’ll receive your tickets for important events.
Customer Service: Experienced Professionals, Real Solutions
Our customer service is available Monday through Friday, 9 AM to 6 PM Pacific Time, with extended hours during busy events. When you reach out to us, you’ll speak with ticket industry professionals who know:
- Venue layouts and seating quality at major entertainment venues worldwide.
- Event logistics like parking, timing, accessibility, and local tips.
- Industry connections that help us solve problems others can’t.
- Alternative options if your preferred tickets aren’t available.
- Value optimization to help you get the best experience within your budget.
- International event details for major sporting events and concerts abroad.
Barry’s Ticket Service Pricing: Understanding the Markup
Let’s talk about pricing honestly. Transparency helps build trust, even if it feels a bit uncomfortable.
How Professional Ticket Brokerage Markup Works
Yes, we charge more than the face value of tickets. Here’s why and what your investment covers:
- Ticket acquisition costs: We buy tickets at market rates from season ticket holders, corporate clients, and international sources.
- Professional authentication: Every ticket is personally inspected and verified for authenticity.
- Expert customer service: Our team has decades of experience, which represents a significant investment.
- Insurance and guarantees: We offer replacement guarantees and full refunds for canceled events.
- Physical operations: Our Calabasas office, FedEx partnerships, and global relationships require investment.
- International capabilities: We have connections and expertise for major sporting events worldwide.
Our markup reflects the true cost of professional ticket services. When competitors claim “no fees,” they often conceal those costs in their prices rather than being transparent about them.
Value Proposition: Return on Your Investment
The extra amount you pay covers services that apps and algorithms can’t provide:
- Comprehensive venue expertise: Recommendations based on real experience at hundreds of events worldwide.
- Relationship-based access: Tickets that become available through our established industry connections.
- Professional problem resolution: Solutions when events are postponed, moved, or complicated.
- Quality assurance: Verification that helps prevent issues with fake tickets.
- Personalized service: Attention to your specific needs and preferences.
- International event expertise: Access to major events like Wimbledon, Formula 1, and international concerts.
Barry’s Ticket Service Guarantee Policy & Refund Terms
Our guarantees show that we understand what can go wrong in live entertainment and how to make things right for our customers.
100% Authenticity Guarantee
Every ticket sold by Barry’s Ticket Service is guaranteed authentic. This guarantee includes:
- Professional verification: Our experienced team checks every ticket before we list it.
- Established relationships: We source directly from verified season ticket holders, corporate partners, and international sources.
- Immediate replacement protection: If a ticket is invalid, we provide an instant replacement or a full refund.
- Legal backing: Our NATB membership and BBB accreditation offer extra protection for you.
- Experience-based confidence: With 40 years in business, we know how to spot and avoid problem tickets.
- International verification: We authenticate tickets for major events around the world.
Refund and Cancellation Policies
Our policies protect your investment while reflecting how things work in the industry:
- Event cancellations: You get a full refund of the ticket price (delivery charges may apply).
- Event postponements: Tickets are valid for rescheduled dates, or you can get a full refund if you can’t attend.
- Venue changes: You can choose a full refund or alternative seating if the event moves to a different venue.
- Artist changes: Policies vary by event, but we’ll work hard to find a solution that satisfies you.
- Weather delays: Most events go on with delays; if cancellation happens, we’ll help you find alternatives.
- International complications: We have special provisions for travel-related issues affecting international events.
Dig Deeper:Barry’s Tickets’ Guarantee.
Barry’s Ticket Service Los Angeles Market Expertise
With 40 years in the Los Angeles entertainment market, we offer insights that no algorithm can match. Our expertise goes beyond just Southern California.
Local Venue Knowledge That Makes the Difference
When you invest in premium entertainment, knowing the venue can make your experience great or disappointing. Here’s what our Los Angeles expertise offers:
Crypto.com Arena
- Teams: Lakers, LA Kings, LA Sparks.
- Premium seating analysis: We compare club level and courtside experiences to help you choose.
- Sight line optimization: We know which sections provide the best views for different events.
- Parking strategies: We suggest options to help you avoid traffic delays after the event.
- VIP access opportunities: We can guide you on premium experiences and what they’re worth.
SoFi Stadium (Rams, Chargers)
- Teams: Chargers, Rams.
- Weather considerations: We explain how the stadium’s design affects seating areas.
- Premium experiences: We know about club levels, suites, and field access options.
- Event logistics: We can advise on the best arrival times, security, and accessibility.
- Transportation solutions: We share info on Metro connections and ride-share options.
Hollywood Bowl
- Seating dynamics: We compare box seats and terrace seating for different performances.
- Seasonal considerations: We explain how weather affects seating throughout the year.
- Dining integration: We provide tips on pre-concert dining and picnic policies.
- Acoustic considerations: We know the best seats for different musical genres.
Barry’s Ticket Service National Market Expertise
While our roots are in Los Angeles, Barry’s Ticket Service has grown to serve customers nationwide and internationally. We specialize in major sporting events and entertainment experiences worldwide.
Major Sporting Events: Global Access and Expertise
With 40 years of experience, we provide access to some of the biggest sporting events worldwide:
Super Bowl and College Bowl Games
- Planning ahead: Securing premium tickets and accommodations for future Super Bowl locations.
- Corporate packages: Full hospitality experiences for business entertainment.
- Seating expertise: Understanding stadium layouts to ensure the best views.
- Travel coordination: Helping with hotels and transportation for a seamless experience.
NCAA Final Four and March Madness
- Full tournament access: Tickets for games from regional rounds to the championship.
- Venue knowledge: Detailed expertise on all tournament venues and seating options.
- Package deals: Bundled experiences for multiple games and hospitality perks.
- Last-minute tickets: Access to tickets as brackets develop.
International Sporting Events
- Wimbledon: Premium seating at Centre Court, Court 1, and hospitality experiences.
- Formula 1 Racing: Tickets for races worldwide, including Monaco, England, and North America.
- International Soccer: Access to Premier League matches, Champions League, and World Cup qualifiers.
- Olympic Games: planning and ticket access for future Olympic events.
Concert and Theater: National and International Coverage
We specialize in entertainment across major venues in the United States, Canada, Mexico, and England:
- Arena tours: Tickets for top venues like Madison Square Garden and London’s O2 Arena.
- Festival access: Premium experiences at major music festivals worldwide.
- Broadway and West End: Theater tickets for New York and London’s iconic districts.
- Amphitheaters: Expertise with outdoor venues across different climates and seasons.
- Intimate shows: Access to smaller, exclusive performance spaces.
Premium and VIP Services Worldwide
Thanks to our industry relationships, we can offer experiences you won’t find elsewhere:
- Corporate packages: Multi-event deals for business clients in different markets.
- Last-minute access: Premium tickets for major events, even hours before they start.
- Custom experiences: Combining tickets with dining, transportation, and hospitality worldwide.
- Exclusive events: Access to premieres, award shows, and invitation-only experiences.
- International packages: Season-long access to games and events around the world.
Bottom Line: Should You Use Barry’s Ticket Service?
Now that I’ve shared details about our services let me give you my honest opinion on when Barry’s Ticket Service is the right choice—and when you might want to consider other options.
You Should Choose Barry’s Ticket Service If:
- Quality matters more than the lowest price: You want expert advice and industry insights, not just any ticket.
- You value personal service: You prefer talking to experienced people who understand your needs.
- You’re attending major events: Our expertise adds real value to big sporting events, concerts, and theater.
- You need help solving problems: Complex situations need experience and good relationships in the industry.
- You want guaranteed authenticity: Our verification processes give you peace of mind.
- You’re making big investments: High-value purchases deserve professional attention.
- You’re planning international events: Our global connections make a difference for overseas entertainment.
Consider Alternative Options If:
- Price is your main concern: Apps might offer lower prices for standard events.
- You prefer self-service: You’re comfortable researching venues and seating on your own.
- You want instant results: Mobile apps can give you immediate purchase confirmation and digital tickets.
- You’re buying common tickets: Standard local events might not need specialized help.
- You focus on technology: You prefer apps and digital tools over personal interactions.
- You’re buying single, low-value tickets: Our services work best for larger purchases and experiences.
Final Legitimacy Assessment
Barry’s Ticket Service is legitimate—but we might not be the right fit for everyone, and that’s okay. We’ve built our reputation over 40 years by helping customers who value expertise and personal service over quick app solutions.
Our BBB A+ rating, NATB membership, and decades of satisfied customers show our legitimacy. Our physical presence, verification processes, and industry know-how justify our pricing. Our personalized service and ability to solve problems offer value that apps can’t match, especially for major events and international entertainment.
The real question isn’t about our legitimacy—it’s whether our approach fits your needs, preferences, and how you want to invest in entertainment.
A Ticket to the Future of Live Sports with Barry Rudin
Ready to see how 40+ years of experience can make a difference? Contact Barry’s Ticket Service today for personalized help with your next entertainment investment. Whether you’re going to the Super Bowl, Wimbledon, Formula 1, or a local championship game, we’re here to make sure your experience exceeds your expectations—just like we have since 1984.
More: Barry’s Ticket Service in the Media.
Dig Deeper:
Palacios A. Dodger fever sweeps LA as ticket demand soars ahead of season opener [Internet]. ABC7 Los Angeles. 2025 [cited 2025 Jun 30]. Available from: https://abc7.com/post/dodger-fever-sweeps-la-ahead-spring-training-season-opener-game/16065963/
Wertheim J. Death for the ticket broker – Sports Illustrated [Internet]. SI. Sports Illustrated; 2020 [cited 2025 Jun 30]. Available from: http://si.com/nba/2020/09/15/death-for-the-ticket-broker-daily-cover
Writer S. The Best Ways to Buy Los Angeles Dodgers Tickets [Internet]. Dodger Blue. 2024 [cited 2025 Jun 30]. Available from: https://dodgerblue.com/the-best-ways-to-buy-los-angeles-dodgers-tickets/2024/03/28/
Frequently Asked Questions
Is Barry’s Ticket Service legit?
Yes, we are absolutely legit. We have been BBB A+ accredited since 2014 and are active members of the National Association of Ticket Brokers. We have been in business since 1984. Our credibility comes from our long history, great customer service, and strong relationships with venues worldwide.
How long has Barry’s Ticket Service been in business?
I started Barry’s Ticket Service in 1984, so this is our 41st year of operation. We have adapted to every change in the entertainment industry while keeping our focus on personal service and global event access.
Is Barry’s Ticket Service better than TickPick?
We cater to different needs. TickPick focuses on technology and “no fee” pricing. We prioritize personal service, venue expertise, and strong industry connections. If you want human expertise and help with problems, we are likely a better fit. If you prefer self-service and mobile convenience, TickPick might be more your style.
What is Barry’s Ticket Service refund policy?
We offer full refunds for canceled events (minus delivery charges). For postponed events, your tickets remain valid for the new date. Alternatively, you can request a full refund if you are unable to attend. All other sales are final, a standard practice in the industry.
Does Barry’s Ticket Service sell fake tickets?
No, we never sell fake tickets. Every ticket is personally verified by our experienced team before it is listed. With over 40 years of experience in the business and our rigorous verification processes, we guarantee 100% authenticity. If a ticket is invalid, we offer an immediate replacement or a full refund.
How does Barry’s Ticket Service delivery work?
We provide several secure delivery options: FedEx overnight shipping with tracking, will-call pickup at venues, mobile delivery for select events, local pickup at our Calabasas office, and international shipping to Canada, Mexico, and England. All high-value orders come with insurance and signature confirmation.
Is Barry’s Ticket Service legit?
Yes, we are absolutely legit. We have been BBB A+ accredited since 2014 and are active members of the National Association of Ticket Brokers. We have been in business since 1984. Our credibility comes from our long history, great customer service, and strong relationships with venues worldwide.
How long has Barry’s Ticket Service been in business?
I started Barry’s Ticket Service in 1984, so this is our 41st year of operation. We have adapted to every change in the entertainment industry while keeping our focus on personal service and global event access.
Is Barry’s Ticket Service better than TickPick?
We cater to different needs. TickPick focuses on technology and “no fee” pricing. We prioritize personal service, venue expertise, and strong industry connections. If you want human expertise and help with problems, we are likely a better fit. If you prefer self-service and mobile convenience, TickPick might be more your style.
What is Barry’s Ticket Service refund policy?
We offer full refunds for canceled events (minus delivery charges). For postponed events, your tickets remain valid for the new date. Alternatively, you can request a full refund if you are unable to attend. All other sales are final, a standard practice in the industry.
Does Barry’s Ticket Service sell fake tickets?
No, we never sell fake tickets. Every ticket is personally verified by our experienced team before it is listed. With over 40 years of experience in the business and our rigorous verification processes, we guarantee 100% authenticity. If a ticket is invalid, we offer an immediate replacement or a full refund.
How does Barry’s Ticket Service delivery work?
We provide several secure delivery options: FedEx overnight shipping with tracking, will-call pickup at venues, mobile delivery for select events, local pickup at our Calabasas office, and international shipping to Canada, Mexico, and England. All high-value orders come with insurance and signature confirmation.
Dig Deeper: Everything You Need to Know Frequently Asked Questions about Barry’s Ticket Service.