Animals: Animals are not permitted within the ballpark with the exception of certified service animals for guests with disabilities.

Autographs:
guests are permitted to seek autographs from players along the railing between the dugout and the foul pole on both the first and third base side up to 40 minutes prior to the start of the game, or until the end of batting practice, whichever comes first. All guests will be asked to find their seat location when the batting cage is removed from the Angel Stadium ticketshome plate area. Please be considerate by not inconveniencing guests seated in these areas when attempting to get autographs.

Automatic Teller Machines:
There are three Banco Popular automatic teller machines located in the following locations:

If you have trouble using the ATM, please note that the ballpark staff does not have ATM access to retrieve lost cards or money. Please contact your financial institution to resolve the problem the next business day.

All concession stands honor Debit Cards with VISA/MC logos.

Baby Diaper Changing Stations - see Restrooms

Bags and Backpacks - see the Angel Stadium of Anaheim tab then select Ballpark Information and Security Guidelines

Banners & Signs:
All banners and signs brought into the ballpark must meet the following guidelines: they must be baseball related and in good taste (as determined by Angels Baseball L.P.) cannot be commercial, political or obscene in nature, or represent a disturbance or inconvenience to others. They are not allowed anywhere within the playing field or cover up any advertising within the ballpark. Banners and signs cannot be affixed to any ballpark wall, staff or pole and cannot be carried during the game because they will obstruct the view of other Guests. Banners must be limited in size to 3 feet tall by 12 feet wide and be made of a fire retardant material.

Batting Practice:
Batting practice begins two hours before the start of most home games. Infield practice starts 40 minutes before the scheduled first pitch. All times are approximate and subject to change.

Angels Baseball proudly introduces a new program for the 2004 season. To better serve the needs of our wheelchair bound guests during batting practice, we will offer to escort our disabled guests to the field for an equal opportunity to watch the Angels and the opposing team take their practices.

The number of fans to be escorted will be limited. Reservations are required and will be taken on a first-come, first-served basis. Reservations must be made no later than 48 hours in advance of the game date.

Angels Baseball does not guarantee autographs during batting practice.

For more information or to schedule your reservation, please call our Guest Relations Department at 714.940.2134

Beach Balls:
For the safety of all guests, players and employees, beach balls are not allowed inside the ballpark. Any fan bringing in a beach ball or inflating one during a game will be subject to ejection from Angel Stadium of Anaheim. Please do not partake in hitting or chasing after a beach ball as it may disturb and/or injure another fan.

Bottles & Cans - see Food and Beverage Policies

Brick Project:
To be part of history, Guests can purchase an inscribed brick to be placed in the replica diamond outside of the Home Plate Gate for $75 with proceeds going to Angel Care charities. Guests can stop by Guest Relations for a brochure with more information on how to purchase the pavers. Guests may also contact Anaheim Angels Community Relations (714.940.2157) for information.

Bullpens:
Both the Angels and visiting teams' bullpens are located behind the left field wall. The Angels bullpen is closer to the field wall, and the visitor's bullpen is closer to the left field seats. Guests should not attempt to seek autographs from players after the game has started.

Bus Parking - see Parking Lot

Bus Service:
The Orange County Transportation Authority has bus service to the ballpark. Residents in Orange County should call 636-RIDE or 800-636-RIDE if outside the area for more information on bus schedules.

Cameras:
Still photography and hand-held video cameras for personal use may be brought into the ballpark, provided game action is not recorded, as required by Major League Baseball. Camera support pods are not permitted. Please make sure you are courteous of those around you when taking pictures, and please do not stand at the bottom of an aisle to take pictures.

Cellular Phones:
Cellular phones are allowed inside the ballpark as long as their use does not interrupt or disturb another fan's enjoyment of the game.

Children's Tickets - see Ticket Requirements

Club Level:
The Club Level is located on the second deck, between the Terrace and View Levels. Only those Guests holding a ticket for a Club Level seat will be admitted to this exclusive area. The Home Plate Club and Knothole Restaurants are also located on the Club Level.

Club Level Lounges:
On both the first and third base side of the Club Level, the outdoor lounges are available to all Club Level ticket holders. These two lounges areas are located by Sections 314 and 338 and offer a view of the Courtyard area. Monitors located in the lounges will keep Guests aware of what's happening on the field while they are away from their seats.

Club Level Suites:
There are a total of 68 suites on the Club Level including 4 Party Suites and 12 Platinum Suites. Available suites can be rented on a single game basis by calling the Angels sales office at 714.940.2159. Just as for any other section in the ballpark, Guests must have tickets to be inside a suite.

Concessions:
The following is a list of concession stands on each concourse throughout the ballpark:

First Base Plaza Food Court
Carl's Jr., Angel Sausage Haus, Chili Peppers, Potato Hut, Udder Yogurt, BBQ Courtyard

Third Base Plaza Food Court
Carl's Jr., Beef Company, Panda Express, Main Street Deli, Udder Yogurt, BBQ Courtyard

Field Level
The Grandstand - Sections 103, 107,124, 128, 132
Chili Peppers - Sections 111, 126
Bullpen Pizza - Sections 109, 128
Fish Bowl - Section 130

Terrace Level
The Grandstand - Sections 203, 209, 211, 224, 226, 230, 238
Bullpen Pizza - Section 207
Panda Express - Section 228
Carl's Jr. - Section 236
Angelitos - Section 240
Outdoor BBQ Stand - Section 242
Homer's Café - Section 245
The Rookie Table - Section 249
Chili Peppers - Section 208

Club Level
The Grandstand - Sections 305, 317, 340, 345, 348

View Level
The Grandstand - Sections 403, 407, 412, 426, 428, 434
Angels Sausage Haus - Section 411
The Beefery - Section 413
Udder Yogurt - Section 415
Beers of America - Section 420
Chili Peppers - Section 415

Courtyard Areas
When Guests first pass through the turnstiles at Angel Stadium of Anaheim, they will walk through the Outdoor Courtyard Area. This area contains two large food courts, one each on the first and third base sides. A bronze statue of Gene Autry welcomes all Guests that enter the ballpark through Gate 2. A statue of Michelle Carew can be seen as Guests enter Gate 3. The Music Garden is located on the third base side by Gate 1.

Diamond Club:
The seats directly behind home plate on the Field Level are located in the Diamond Club. Although every seat in the ballpark has a great view, Diamond Club seats provide Guests the opportunity to get really close to the action on the field. Ticket holders in this section will also have exclusive access to the Diamond Club Restaurant located directly below the press box. All Guests who enter through the Home Plate Gate will get a preview of the amenities that owning a Diamond Club ticket will provide.

Diamond Club Restaurant:
Located on the Field Level by the Home Plate Gate, the Diamond Club Restaurant is limited to Guests who have tickets in the Diamond Club seating area or suite owners. The full service restaurant and bar provides signature dishes and an all-you-can-eat chef's table buffet and wine selection. The restaurant is open 1 1/2 hours prior to the start of each Angels home game. Reservations are recommended and can be made up to 5 days in advance. Reservations can be made by calling 714.940.2470.

Disabled Parking:
Disabled parking is located outside Gates 2, 3, 4, 6 and the Home Plate Gate. Parking cashiers and attendants will direct those guests with a valid state-issued disabled parking permit and/or license plate to these areas.

Disabled Seating:
Over 500 disabled and companion seats are available throughout the ballpark. There is wheelchair seating available in the Diamond Club, Terrace Level and Right Field Club Pavilion. All suites at the ballpark can accommodate Guests with disabilities as well. For further information on disabled seating contact the ticket/box office or Guests may call 714.634.2000.

Angels Baseball proudly introduces a new program for the 2004 season. To better serve the needs of our wheelchair bound guests during batting practice, we will offer to escort our disabled guests to the field for an equal opportunity to watch the Angels and the opposing team take their practices. The number of fans to be escorted will be limited. Reservations are required and will be taken on a first come, first served basis. Reservations must be made no later than 48 hours in advance of the game date.

Angels Baseball does not guarantee autographs during batting practice.

For more information or to schedule your reservation, please call our Guest Relations Department at 714.940.2134

Donation Requests:
Non-profit organizations requesting game tickets or merchandise for a fund-raising project should write to the following address:

Angels Baseball L.P.
Community Relations Department - Donation Request
P.O. Box 2000
Anaheim, CA 92803

Please allow approximately four to six weeks for requests to be reviewed and processed.

Dugout Suites:
There are 10 Dugout Suites located in between the Angels' and the visitors' dugouts that can be accessed via the Home Plate elevators. Only Guests with Dugout Suite tickets are allowed in this area of Angel Stadium of Anaheim. A total of 12 people per suite can enjoy a view of the game where they are closer to home plate than the pitcher. A concierge is available to assist the Dugout Suite ticket holders.

Elevators:
There are 3 elevators available to Guests at Angel Stadium of Anaheim, located at the following locations:

Employment:
If you are interested in working at the ballpark, please call the numbers listed below to obtain more information:

Escalators:
There are 2 sets of escalators, located by Gates 1 & 4, which connect all levels of the ballpark. The escalators run upwards before and during most of the game. In the later innings, the escalators reverse direction to help Guests exit the ballpark. The escalators will not operate during an emergency evacuation and Guests are encouraged to use the ramps to exit Angel Stadium of Anaheim in those instances.

Family Zone:
The Family Zone, located in Left Field, features the most reasonably priced tickets at Angel Stadium of Anaheim. Seating in this area will also put the Guests right next to the terraced bullpens and the Outfield Extravaganza area. The Rookie Table concession stand, the Little Halos team store and the Pepsi Perfect Game Pavilion are all only a short walk away.

First Aid Room:
The First Aid room is located on the Field Level by Section 113. It will be staffed from the time gates open until 30 minutes after the end of the event. Certified Medical Personnel are available to treat all Guests and Team Member injuries.

All medical exceptions must be cleared through First Aid.

Food & Beverage Policies
Guests are allowed to bring food inside Angel Stadium of Anaheim, as long as it is not in bulk quantity. Selling of food or beverages inside Angel Stadium of Anaheim or in the parking lot is prohibited. Bottles, cans, thermoses, ice chests, glass containers or any other container or object deemed hazardous by Angels Baseball L.P. will not be permitted inside Angel Stadium of Anaheim. If a guest is found to be in possession of these items inside the ballpark, the Guest will be subject to ejection from the ballpark.

Exception: Bottled water (not soda or sports drinks) will be allowed in the ballpark as long as it conforms to the specifications listed below:

It must be in a "store bought" clear plastic bottle.

It must be no larger than 1 Liter (33.814 US fluid ounces).

Food Service - Aramark Sports and Entertainment:
Aramark Sports and Entertainment is responsible for the concession stands and the hawkers as well as the food service in the Diamond Club and Knothole Club restaurants, all suites and the in-seat servers.

Foul Balls:
guests should be aware of bats and balls leaving the playing field at all times. guests are welcome to keep any foul ball landing in the seating areas. Any fan interfering with a ball in play will be subject to ejection from the ballpark. Out of respect for others sitting around you, please be cautious when attempting to catch any object that enters the seating area.

Gates/Opening Time:
There are six gates available to all guests coming to the ballpark. The Home Plate Gate opens 2 hours before gametime, with all other gates opening 90 minutes before the scheduled first pitch. Their locations are as follows:
Gate 1 - Located on the third base side, near Field Level Section 107
Gate 2 - Located on the third base side, near Field Level Section 114
Home Plate Gate - Main entrance inside the ballpark, near the Diamond Club restaurant
Gate 3 - Located on the first base side, near Field Level Section 122
Gate 4 - Located on the first base side, near Field Level Section 129
Gate 6 - Located in right field, near Terrace Level Section 236.

Located next to the Angels Baseball L.P. Administration Building, Gate 5 will be open only for large groups or special events.

Ground Rules:
1. A ball striking any forward facing green padded dugout or photographer well railing is considered a live ball.
2. A ball going in, through or over any dugout or photographer well is considered dead. A pitched ball is one base, while a thrown ball is two bases.
3. A ball striking guy-wires that support the backstop is considered dead. A batted ball is dead, a pitched ball is one base, and a thrown ball is two bases.
4. Foul poles and attached yellow screen are in fair territory. A ball striking either the pole or attached screen is a home run.
5. A batted ball in fair territory getting stuck under the tarp or field wall pads is considered dead. A dead ball awards the batter two bases.

Group Tickets:
To inquire about benefits and discounts for groups of 25 or more, call 714.940.2074.

Guest Conduct/Interference:
The event staff at the ballpark are here to make sure that guests are provided with a safe, comfortable and enjoyable atmosphere. To ensure the comfort, safety and enjoyment of everyone at the game or event, Guests must maintain appropriate behavior at all times.

1. Guests wearing obscene or indecent clothing, as determined by Angels Baseball L.P., will not be admitted inside the ballpark.
2. Guests smoking in unauthorized locations, intoxicated or using foul, abusive language or gestures are subject to ejection from the ballpark.
3. Guests are not allowed on the playing field or the batter's eye area in center field at any time. Any Guest entering these areas, interrupting play in any manner or chasing after a baseball in an area that is off-limits can be ejected and/or cited for trespassing and is subject to arrest.
4. Objects may not be thrown or tossed into the seating area or onto the field at any time. Throwing any object into the seating area or onto the field is strictly prohibited. Violations of this nature will result in immediate ejection from the ballpark and subsequent legal action.
5. Guests interfering with other Guests' ability to enjoy the game will be subject to ejection.

Guest Relations Office:
Guest Relations is located on the Field Level concourse by Section 107 and is open from the time the gates open until the ballpark is cleared. Guests may obtain information, offer suggestions, voice concerns and request assistance at this location. Guests who have questions about Lost and Found, lost children, wristband identification, Assistive Listening Devices, handicapped services and designated drivers should contact Guest Relations.

Hall of Fame
The Orange County Sports Hall of Fame is no longer open.

Halo Headquarters
The Halo Headquarters program is an information kiosk for guests in attendance at Angels home games. The Halo Headquarters is located on the Field Level concourse at Section 124. Halo Headquarters kiosks are located on the Field Concourse at Sections 108 and 128 as well as on the Terrace Level concourse at Section 221 and 239 (inside the Pepsi Perfect Game Pavilion).

Homeplate Club
Located on the Club Level behind home plate, the Homeplate Club is available to season ticket holders that have purchased a membership. Guests will need to show a membership card or coupon to gain access to the Club Level to use the restaurant. The Homeplate Club features a buffet of appetizers, salads, vegetables, entrees and desserts, as well as a full-service bar. Seating begins 1 1/2 hours prior to the start of the game. Reservations are not needed.

Knothole Club:
The Knothole Club, a sports bar and restaurant, is located on the Club Level by the Right Field foul pole (Section 348) and is open to all Guests with Club Level tickets. It features an incredible view of the field. Table dining is available both inside and outside. The a la carte menu offers entree items priced between $8 and $13 with a wide variety of appetizers and desserts. The restaurant is open 1 1/2 hours prior to game time. Reservations are not required but may be made 5 days in advance of event day by calling 714.940.2482.

The Knothold Club is available for private receptions on non-event days and should be booked through the Aramark Sports and Entertainment catering staff at 714.940.2600.

Lost & Found:
Guests who have lost a personal item should be directed to Guest Relations (Section 107). Guests who find items are requested to deliver them to Guest Relations. Inquiries may be made by calling 714.940.2115 on non event days.

Lost Children:
Every child should be told to contact an usher should they become separated from his or her family or group. A lost child will be taken to the Guest Relations office on the Field Level by Section 107. Lost parents should follow the same procedure.

Lost or Stolen Tickets:
If tickets are lost or left at home, or a ticket for a wrong date is presented for admission, replacement tickets may be issued at the sole discretion of the Angels Ticket Office. A deposit for the full face value of the tickets may be required before any replacement tickets are issued. The deposit for such tickets will be returned only when the unused (i.e., replaced) tickets are returned to the Ticket Office. Replacement tickets will be issued only to the season ticket holder of record, and no more than TWO sets (i.e., for two games) of these tickets will be issued per account per season. Tickets that are stolen will be replaced at no charge provided the Angels Ticket Office receives a copy of the police report detailing the exact seat location and game dates stolen.

Mini-Plans:
Pick 20 games of your choice and get the BEST AVAILABLE seats for each game you choose! Call 1-888-796-HALO.

National Anthem Performances:
guests interested in performing the national anthem before a home game should send a demo audio or video tape with a return address and phone number to:

Angels Baseball
Entertainment Department - Anthem Tape
P.O. Box 2000
Anaheim, CA 92803
NOTE: The tape should be performed a cappella in 1 minute, 30 seconds or less. Traditional rendition required.

Oversized Vehicles - see Parking Lot

Outfield Extravaganza:
Located beyond the Center Field wall, the Outfield Extravaganza area was created to be the signature piece of Angel Stadium of Anaheim. The Outfield Extravaganza area was built to model the rocky California coastline and comes to life with six geysers (a 30,000 gallon water tank can send geysers 90 feet high), fireworks and pyrotechnics to celebrate great plays or special moments on the field. This area is designed to be viewed, not explored; any fan attempting to climb or enter this area will be subject to ejection from the ballpark and/or cited for trespassing.

Paging:
Paging is not permitted except in cases that are deemed to be life-threatening emergencies by Angels Baseball L.P.. If you need paging, please contact the Guest Relations Center at Section 107.

Parking Lot:
The Angel Stadium of Anaheim parking lot opens 2 1/2 hours prior to the start of an Angels home game. Guests can enter the parking lot at State College Boulevard, Douglass Street or Orangewood Avenue. The bus parking lot is located by the Orangewood Avenue entrance. Please note the following regulations:

Party Suites:
There are four party suites on the Club Level that are available for rent on an individual game basis. Each suite has seating for 24 people and an additional 12 standing room only tickets. Party Suites are a terrific way for family, friends and co-workers to enjoy a day out at the ballpark. Each suite comes complete with catering, if desired. For more information, call 714.940.2074 during regular business hours.

Pay Phones - see Telephones

Pepsi Perfect Game Pavilion:
The Pepsi Perfect Game Pavilion is located on the Terrace Level concourse in right field by Sections 236 to 240. This area features nine interactive baseball-style games for kids and adults, including Power Alley Video Batting Tunnel and Home Run Derby. Game tokens will be available at the merchandise kiosk in the center of the Kids' Zone, and will cost one to four dollars each. Token sales end at the end of the 7th inning. There are no refunds on tokens.

The pavilion area is open from gate opening and closes at the end of the game.

Picnic Area:
Located behind the Outfield Extravaganza area on the Terrace Level concourse, the Center Field Picnic Area is open to all guests. The main eatery in this area is Angelitos, a Mexican-style cafe. There is seating for roughly 400 guests on a first-come, first -served basis.

Platinum Suites:
There are 12 Platinum Suites that are located directly behind Home Plate on the Club Level. A concierge is available to assist the Platinum Suite ticket holders. The Platinum Suites may be accessed via the Home Plate elevator.

Press Box:
The press box and press dining room are located on the Terrace Level behind home plate. There is restricted to only those individuals with Angels Baseball L.P. credentials, media credentials or a Major League Baseball pass. Access to the press box may be obtained by using the elevators located to the right of the Home Plate Gate.

Radios/Televisions:
Hand-held radios and televisions are welcome inside the ballpark as long as they do not interfere with other guests' enjoyment of the game. Angels Baseball L.P. reserves the right to ask any fan to discontinue the use of such devices.

Rain Checks:
The general policy for game postponements is as follows: If a game is officially postponed, guests holding tickets for the postponed game may exchange their tickets at face value for available tickets to future Angels game in the same regular season. Exchanges may be done at the Angels Ticket Office. Tickets bought through a TicketMaster location should be returned to the original point of purchase. Season ticket holders will be notified by the Ticket Office. No exchanges or refunds will be given for complimentary tickets.

Ramps:
There are five sets of access ramps that allow guests to reach the four concourse levels. Two sets are located on the third base side, two sets on the first base side and one set out in right field. The ramps are designated as smoking areas at the ballpark.

Readmittance into the ballpark:
Once you enter Angels Stadium of Anaheim, you may exit and then re-enter through any gate only with a valid hand stamp and your ticket stub. Ticket stubs must be retained throughout the game to allow ushers to verify the seat location to which the holder is entitled.

Restrooms:
There are restrooms located on all concourses throughout the ballpark. All restrooms have diaper changing stations available and are accessible to guests that are physically disabled.

Field Level:
Men - 104, 110, 128, 132
Women - 105, 111, 125, 131

Terrace Level:
Men - 201, 205, 213, 221, 229, 233, 236, 240
Women - 202, 207, 212, 222, 228, 232, 236, 239

Club Level:
Men - 301, 306, 322, 330, 346
Women - 302, 307, 322, 330, 344

View Level:
Men - 401, 406, 410, 414, 418, 423, 427, 431, 436
Women - 402, 407, 411, 415, 416, 420, 422, 426, 430, 435
There are two sets of Family Restrooms on the Field Level and Club Level. Family restrooms are located at:

Scoreboard Messages:
Scoreboard messages for birthdays and anniversaries are accepted through the Angels Community Relations office at 714.940.2000. The cost of the scoreboard message is $25 and all proceeds are donated to Angels Care, a fund of the Robert R. McCormick Tribune Foundation. Requests must be made at least one week in advance.

Season Tickets:
If you don't want to miss a single game at the ballpark this season, then Angels Season Tickets are for you! As a season ticket holder, you will get merchandise discounts, invitations to Angels special events and the first chance at purchasing playoff tickets. For more information about season tickets, stop by the Angels Ticket Office or call 714.940.2159 during normal business hours.

Seating Sections:
The numbering of sections starts at the left field foul pole. The numbering of sections is sequential, with Field Level Section 101 next to Section 102. There are five different levels of seating at Angel Stadium of Anaheim. The 100 level is Field Level seating, the 200 level is Terrace Level seating, the 300 level is Club Level seating, the 400 level is Lower View seating and the 500 level is View seating. guests can check the Section number and Row letter at the end of each row. Please do not hesitate to ask an usher for assistance in finding your correct seat.

Smoking:
For the health and comfort of others, smoking will not be permitted in the seating areas, suites, concourses and restrooms. Smoking will be allowed in designated areas such as the ramps and the Courtyard areas. guests who fail to comply with this policy may be subject to ejection from the ballpark.

Souvenirs - see Angels Team Store Tailgating:
Guests are prohibited from engaging in the following in the Angel Stadium of Anaheim parking lot: selling food or beverages of any kind; preparing food or beverages of any kind where such preparation necessitates the use of an object or practice that is deemed by Angels Baseball L.P., Inc. to be unsafe, hazardous, or posing a threat of injury to guests, participants, officials, or individuals employed at Edison International Field of Anaheim. Any tailgating in the Angel Stadium of Anaheim parking lot will be conducted according to the following policies:

Taxi Service:
guests that request taxi service should stop by the Guest Relations Center and have a concierge call a taxi for them.

TDD Phones:
TDD phones are text phones for persons with hearing or speech impairments. Text telephones provide a keyboard input and visual display output to callers and receiving parties connected over standard telephone lines and networks. A TDD phone is located by the Home Plate Gate on the Field Level concourse.

Telephones:

Ticket Requirements
All Guests 24 months and older must have a ticket to enter the ballpark. Children must have a ticket in the same section of the ballpark as the adult that is accompanying them.

Ticket stubs must be retained throughout the game to allow ushers and event staff to verify the seat location to which the ticket holder is entitled.

Wheelchair Requests
The Guest Relations office, section 107, has a limited number of wheelchairs available for Guests' use. The wheelchairs are available on a first-come, first-serve basis. Due to the limited number, wheelchairs are only available to transport Guests to and from their seats before and after the game. Once the Guest has been assisted to their seat, the wheelchair must be returned to the Guest Relations office. Guests must leave a valid government issued picture identification card as a deposit to obtain a wheelchair.

Wheelchair/Disabled Seating - see Disabled Seating

Will Call Window:
Will Call windows are located at the Home Plate Gate of Angel Stadium of Anaheim. Tickets left at Will Call will be released only to the person whose name is listed on the Will Call envelope. Identification in the form of a picture I.D. will be required before tickets are released. The Will Call window is provided as a convenience to our guests for the sole purpose of distributing tickets. Payment for tickets will not be accepted at Will Call.